Privacy Policy

Privacy Policy

It’s important to Sudan Relief Fund to help our visitors and constituents retain their privacy when they use our site, subscribe to our services, and donate.

Our Privacy Policy explains what information we collect, why we collect it, and how we use that information.

Your privacy matters to Sudan Relief Fund so whether you are new to Sudan Relief Fund or a longtime donor, if you have any questions, please contact us.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which information you’ll find most useful.

We collect information in the following ways:

Information you give us.

For example, many of our services require you to sign up for a Sudan Relief Fund information or to donate. When you do, we may ask for personal information, like your name, email address, telephone number or credit card to store with your account.

Information we get from your use of our services.

We collect information about the services that you use and how you use them, like when you look at a page on our website, visit our social media platforms, or view and interact with our ads and content. This information includes:

Device information

We collect device specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Sudan Relief Fund may associate your device identifiers or phone number with your Sudan Relief Fund Account.

Log information

When you use our services or view content provided by Sudan Relief Fund, we automatically collect and store certain information in server logs. This includes:

• details of how you used our services.
• device event information such as browser type, browser language, the date and time of your request and referral URL.
• cookies that may uniquely identify your browser.

Location information

When you use Sudan Relief Fund services, we may collect and process information about your actual location. We use various technologies to determine location including IP address.

Cookies and similar technologies

We and our partners use various technologies to collect and store information when you visit a Sudan Relief Fund online service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Sudan Relief Fund features that may appear on other sites. We use the Google Analytics product that helps businesses and site owners analyze the traffic to their websites and apps. When used in conjunction with our advertising, such as those using the DoubleClick cookie, Google Analytics information is linked by the Sudan Relief Fund.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Sudan Relief Fund and our users. We also use this information to offer you tailored content.

When you contact Sudan Relief Fund, we often keep a record of your communication to help address any concerns you might be facing.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this is Google Analytics.

Sudan Relief fund may send out email updates on Sudan and Sudan Relief Fund’s activities.
Subscribers may opt out of email updates by clicking the “unsubscribe” button at the bottom of each email or by contacting us directly.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us.

Updating your personal information

When updating your personal information, we may ask you to verify your identity before we can act on your request. Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction.

Information we share

Sudan Relief Fund honors the trust of our donors, who have provided us with personal information. Donor information includes, but is not limited to, the donor’s name, contact information, and donation history. Sudan Relief Fund has never and will never sell a donor’s personal information with anyone else. When a donor makes a designated gift, Sudan Relief Fund may share that donor’s information with the beneficiary NGO – unless the donor instructs us otherwise. The information a donor provides to Sudan Relief Fund is used to process donations, issue tax receipts and thank-you letters.

All Sudan Relief Fund directors, staff, consultants, and volunteers are bound by this policy. We do not share personal information with companies, organizations and individuals outside of Sudan Relief Fund unless one of the following circumstances applies:

With your consent

We will share personal information with companies, organizations or individuals outside of Sudan Relief Fund when we have your consent to do so.

For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons

We will share personal information with companies, organizations or individuals outside of Sudan Relief Fund if we have a goodfaith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• meet any applicable law, regulation, legal process or enforceable governmental request.
• enforce applicable Terms of Service, including investigation of potential violations.
• detect, prevent, or otherwise address fraud, security or technical issues.
• protect against harm to the rights, property or safety of Sudan Relief Fund, our users or the public as required or permitted by law.

Information security

We work hard to protect Sudan Relief Fund and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We encrypt many of our services using SSL
• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems
• We restrict access to personal information to Sudan Relief Fund employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent.